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Families given a voice to escalate concerns in hospital

Pelican Press

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Families given a voice to escalate concerns in hospital

Families worried their concerns about patients’ deteriorating health are not being heard by hospital staff will be given a voice to escalate their concerns to an advocate.

The Victorian government on Sunday launched the Urgent Care Helpline service to ensure families can be heard if they believe a deteriorating patient is not being adequately attended to.



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#Families #voice #escalate #concerns #hospital

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