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Latest outage was sparked by cyber attack on Azure platform

Pelican Press

By Pelican Press,
in World News

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Latest outage was sparked by cyber ******* on Azure platform

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has revealed the service outage which affected some of its apps and features on Tuesday was sparked by an attempted cyber *******.

The US technology firm said initial problems on its Azure cloud platform had been triggered by a distributed denial-of-service (DDoS) *******, where bad actors try and knock a platform offline by flooding it with traffic until it can no longer cope.

The issue has been resolved,

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said, but the company confirmed its initial investigations had found that an error in the rollout of its own defences to prevent the ******* “amplified the impact of the ******* rather than mitigating it”.

In an update posted to its Azure status website,

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said an “unexpected usage spike” had caused performance issues on parts of its Azure platform, for which the company said the “initial trigger event” had been the DDoS ******* that “activated our DDoS protection mechanisms”, but these protections had initially made things worse, before the firm made “network configuration changes” to relieve and eventually help solve the issue.

The incident on Tuesday saw thousands of users report issues accessing a range of

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services, with service status website DownDetector reporting user-flagged issues with
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Teams, Xbox Live and other services.

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services. This issue is affecting the ability to sign in to your Yellows Account and access our online services, including ticketing and the club shop.

Thank you for your patience whilst we await a resolution.

— Oxford ******* FC (P) (@OUFCOfficial)

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Other websites were also affected, with banking giant NatWest apologising to customers whom it said had been unable to access some of its webpages, while Oxford ******* Football Club posted to X to confirm the issue was preventing online members from accessing online ticketing and club shop services.

The incident came less than two weeks after a major IT outage knocked global infrastructure including transport and healthcare services offline because a flawed software update from cybersecurity firm CrowdStrike affected

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devices.

Adam Pilton, senior cybersecurity consultant at Cybersmart, said: “It’s not unsurprising to see that

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has been subject to a denial-of-service *******, I imagine this is a frequent event for them. What is surprising is that it was successful.

Story continues

“

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have confirmed they do have DDoS protection in place which is what we would expect, however the protection they did have in place was misconfigured which in fact ended up amplifying the *******.

“This has been fixed and

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have said they will be publishing an incident review within 72 hours sharing greater detail on what has happened. The fact this misconfiguration happened and was in effect exploited is concerning and understanding how
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allowed this to happen will be crucial in ensuring if businesses can maintain confidence in them.

“For those affected they lost access to some of their

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services for up to 10 hours. This is now the second reminder in two weeks of the importance of having business continuity planning in place. Whether a specific piece of software is unavailable or your entire network becomes unusable, you must have plans in place to ensure that your business can continue to work.

“It’s also a reminder of the reliance we have on big organisations. This may have impacted people indirectly whereby their supply chain was unable to fulfil demands placed on them. This in turn could be costly to business or simply damage business relationships.

“If businesses are to take one learning point from the past two weeks, it should be to have an incident response procedure in place, supported by a business continuity plan and test them. Ensuring that procedures work and that key stakeholders are able to ******** them efficiently.”




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#Latest #outage #sparked #cyber #******* #Azure #platform

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