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Google Home and Chromecast Global Outage Confirmed, Fix Rolling Out


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Home and Chromecast Global Outage Confirmed, Fix Rolling Out

“Sorry, something went wrong. Try again in a few seconds.” That’s the response that

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smart speaker users around the world heard Wednesday when they asked their devices to play music, get the weather or even respond to its “Hey,
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”prompt. But don’t worry, there’s a fix rolling out.

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confirmed there’s a problem with both their smart speakers and the Chromecast, the plug-in video casting dongle for televisions. While the company did not say how many people are affected or what caused the issue, it did quickly confirm it’s working on a fix. “We’re aware of an issue affecting some
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Home and Chromecast users. We’re investigating the issue and working on a solution,”
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said in a statement as well as a
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.

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Home and Chromecast owners started reporting issues to
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early Wednesday morning, according to online help forums for both devices. Devices affected by the problem have lost their normal functions. The option to stream video to the Chromecast has disappeared from apps including
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and
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, according to customer reports. In the case of the
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Home and
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Home mini, the devices seem to be responding – but only to apologize for not being able to do anything.

The Mountain View company in a

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on Wednesday said the fix was ready, and it would begin rolling out early Thursday morning.
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added that users would need to reboot their device to get “back up and running,” pointing users to a
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on how to reboot their
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Home device.

Written with inputs from The Washington Post




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#Home #Chromecast #Global #Outage #Confirmed #Fix #Rolling

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