Google Home, Home Mini Update Leaving Some Speakers Unusable, Company Working on a Fix

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Home, Home Mini Update Leaving Some Speakers Unusable, Company Working on a Fix

As far as smart speakers go, there are three major companies that are ahead of the competition – Apple,

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, and

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. A lot of people consider

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to be the best in the segment, thanks to its

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Assistant software and

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Home series of smart speakers and smart displays. However, a new report suggests that

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Home and Home Mini devices might be getting bricked due to a bad software update, although

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is already working on a fix for the problem.

UPDATE: A

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spokesperson has shared the following statement with Gadgets 360: “We are aware that a small number of

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Home and

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Home Mini devices are affected by an issue that causes the device to stop working. We have a fix that will prevent the issue from happening and will be rolling it out soon. We are replacing affected devices.”

According to numerous user complaints on

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support

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and on

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,

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Home and Home Mini devices are being affected by this issue. The update is said to be bricking the devices, with the four lights remaining illuminated and the device not responding to any voice commands.

In some cases, unplugging and reconnecting the speaker has worked to fix the issue, whereas others have been able to factory reset the speaker to make it functional again. For the rest, nothing has worked and the smart speaker has remained unresponsive.

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has

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on the forums that it is aware of the issue, and is working on a fix.

“[…] the team is aware of these specific issues with both

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Home Minis and

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Home devices becoming unresponsive and we’re actively working on a fix,”

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wrote on the support page.

“It has been very difficult for our team to diagnose this issue and we understand why many of you have been frustrated with this ongoing process,” the company added.

Some users on

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have also stated that

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is only replacing these bricked devices if they are in warranty, while out-of-warranty devices seem to have no solution at all. This will reflect badly on

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, since it was presumably an official software update that bricked the devices in the first place. However, according to a report by

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,

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has assured that even devices out of warranty will be eligible for replacement.

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Home devices don’t actively inform users that they will be updated, but updates are periodic and automatic nonetheless. As such, it might be confusing to some users who suddenly find their devices to be non-functional due to a software update that they didn’t even know was downloaded. There’s no specific word on whether users in India have been affected by this, but the issue doesn’t seem to limited to a particular geographical area. So, in case you are facing the same issue with your

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Home or

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Home mini unit, reaching out to

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Nest support may be your best option.

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home mini update unresponsive bricked working on a fix

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,

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home,

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home mini,

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assistant
#

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#Home #Home #Mini #Update #Leaving #Speakers #Unusable #Company #Working #Fix

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