Embracing AI Transformation: How customers and partners are driving pragmatic innovation to achieve business outcomes with the Microsoft Cloud

[Pelican Press 0]

Embracing AI Transformation: How customers and partners are driving pragmatic innovation to achieve business outcomes with the

This is the hidden content, please

• Sign In
• or
• Sign Up

Cloud

This past year was one of technology’s most exciting with the emergence of generative AI, as leaders everywhere considered the possibilities it represented for their organizations. Many recognized its value and are eager to continue innovating, while others are inspired by what it has unlocked and are seeking ways to adopt it. At

This is the hidden content, please

• Sign In
• or
• Sign Up

, we are focused on developing responsible AI strategies grounded in pragmatic innovation and enabling AI Transformation for our customers. As I talk to customers and partners about the outcomes they are seeing — and rationalize those against

This is the hidden content, please

• Sign In
• or
• Sign Up

’s generative AI capabilities — we have identified four areas of opportunity for organizations to empower their AI Transformation: enriching employee experiences, reinventing customer engagement, reshaping business processes and bending the curve on innovation. With these as a foundation, it becomes easier to see how to bring pragmatic AI innovation to life, and I am proud of the impact we have made with customers and partners around the world. From developing customer-focused AI and cloud services for millions across Europe and ******* with

This is the hidden content, please

• Sign In
• or
• Sign Up

, to empowering customers and employees with generative AI capabilities with Walmart, I look forward to what we will help you achieve in the year ahead.

Dentsu drives creativity and growth for brands, supported by

This is the hidden content, please

• Sign In
• or
• Sign Up

Copilot.

Enriching employee experiences and shaping the future of work with copilot technology

This is the hidden content, please

• Sign In
• or
• Sign Up

employees are collaborating better on worldwide research projects and saving time on daily tasks with Copilot for

This is the hidden content, please

• Sign In
• or
• Sign Up

365, while Finnish company

This is the hidden content, please

• Sign In
• or
• Sign Up

is helping knowledge workers across finance, sales and customer service streamline routine tasks.

This is the hidden content, please

• Sign In
• or
• Sign Up

is driving employee productivity and enhancing decision-making, and Hong Kong’s largest transportation companies —

This is the hidden content, please

• Sign In
• or
• Sign Up

— are streamlining workflows, improving communications, and reducing time-consuming administrative tasks. Across professional services,

This is the hidden content, please

• Sign In
• or
• Sign Up

has seen a 50% jump in employee productivity,

This is the hidden content, please

• Sign In
• or
• Sign Up

is saving hundreds of employees up to 30 minutes per day on creative visualization processes, and

This is the hidden content, please

• Sign In
• or
• Sign Up

is making it easier to generate reports and access insights in near real-time with Copilot for

This is the hidden content, please

• Sign In
• or
• Sign Up

365. In Malaysia, financial services organization

This is the hidden content, please

• Sign In
• or
• Sign Up

is saving employees time searching through documents and emails and

This is the hidden content, please

• Sign In
• or
• Sign Up

employees are enhancing the quality and impact of their work. At

This is the hidden content, please

• Sign In
• or
• Sign Up

, financial advisers are using Copilot for

This is the hidden content, please

• Sign In
• or
• Sign Up

365 and Teams to drive productivity and make meetings more inclusive.

This is the hidden content, please

• Sign In
• or
• Sign Up

is helping sellers save time updating contact records and summarizing email threads with Copilot for Dynamics 365, while HSO Group, Vixxo, and 9altitudes are streamlining work for field and service teams.

Organizations are creating their own Generative AI assistants to help employees improve customer service.

Reinventing customer engagement with generative AI to deliver greater value and increased satisfaction

MECOMS is making it possible for utility customers to ask questions and get suggestions about how to reduce power consumption using

This is the hidden content, please

• Sign In
• or
• Sign Up

Fabric and copilot on their Power Pages portal.

This is the hidden content, please

• Sign In
• or
• Sign Up

has built a Resource Advisor copilot to equip customers with enhanced data analysis, visualization, decision support and performance optimization.

This is the hidden content, please

• Sign In
• or
• Sign Up

is finding ways to better understand and personalize the student journey while driving engagement with parents and alumni using Dynamics 365 Customer Insights and Copilot for Dynamics 365. With Azure OpenAI Service,

This is the hidden content, please

• Sign In
• or
• Sign Up

is bolstering its services and solutions to enable worker preparedness as generative AI reshapes the workforce,

This is the hidden content, please

• Sign In
• or
• Sign Up

has already helped one of its insurance customers save over 90,000 hours through more efficient operations, and

This is the hidden content, please

• Sign In
• or
• Sign Up

has developed a solution for clinicians to respond to patient messages up to 35% faster. Organizations are building generative AI assistants to help employees save time, improve customer service and focus on more complex work, including

This is the hidden content, please

• Sign In
• or
• Sign Up

,

This is the hidden content, please

• Sign In
• or
• Sign Up

and

This is the hidden content, please

• Sign In
• or
• Sign Up

. Within a few weeks of introducing its copilot to personalize customer service,

This is the hidden content, please

• Sign In
• or
• Sign Up

has increased customer satisfaction by 20% and team productivity by 30% while reducing operational errors by nearly 20%, and Turkey-based

This is the hidden content, please

• Sign In
• or
• Sign Up

is personalizing travel planning with a chatbot to customize responses in multiple languages for its 60,000 daily users. In the fashion industry,

This is the hidden content, please

• Sign In
• or
• Sign Up

launched an AI assistant in six weeks to make customer onboarding easier. Greece-based

This is the hidden content, please

• Sign In
• or
• Sign Up

partnered with EBO to provide 24/7 personalized assistance with its virtual agent, and

This is the hidden content, please

• Sign In
• or
• Sign Up

introduced AI Tax Assist to help individuals and small business owners file and manage their taxes confidently while saving costs.

Novo Nordisk is building out GitHub Copilot integration to decrease repetitive research and engineering tasks.

Reshaping business processes to uncover efficiencies, improve developer creativity and spur AI innovation

This is the hidden content, please

• Sign In
• or
• Sign Up

built its own industrial copilot to simplify virtual collaboration of design engineers and front-line workers, accelerate simulation times and reduce tasks from weeks to minutes. With help from Neudesic,

This is the hidden content, please

• Sign In
• or
• Sign Up

designed a custom AI-powered research tool to streamline workflows and identify insights up to 10 times faster. With

This is the hidden content, please

• Sign In
• or
• Sign Up

Fabric, organizations like the London Stock Exchange Group and Milliman are reshaping how teams create more value from data insights, while

This is the hidden content, please

• Sign In
• or
• Sign Up

is streamlining analytics workflows to help teams make more customer-centric decisions.

This is the hidden content, please

• Sign In
• or
• Sign Up

has saved more than 10,000 manual hours by launching a custom solution built with Azure AI to simplify document processing. By integrating GitHub Copilot,

This is the hidden content, please

• Sign In
• or
• Sign Up

has significantly enhanced productivity across its development team; and

This is the hidden content, please

• Sign In
• or
• Sign Up

,

This is the hidden content, please

• Sign In
• or
• Sign Up

,

This is the hidden content, please

• Sign In
• or
• Sign Up

and

This is the hidden content, please

• Sign In
• or
• Sign Up

have improved their workflows within an agile and secure environment.

This is the hidden content, please

• Sign In
• or
• Sign Up

and

This is the hidden content, please

• Sign In
• or
• Sign Up

are using GitHub Copilot to automate repetitive coding tasks for developers, while

This is the hidden content, please

• Sign In
• or
• Sign Up

is pairing it with Azure OpenAI Service to enhance coding accuracy and reduce daily emails by 50%. Swiss AI-driven company

This is the hidden content, please

• Sign In
• or
• Sign Up

is helping financial industry clients reduce administrative work, speed up existing processes and improve IT support; and

This is the hidden content, please

• Sign In
• or
• Sign Up

is simplifying its audit process and increasing transparency for clients with Azure OpenAI Service.  By leveraging Power Platform, including AI and Copilot features,

This is the hidden content, please

• Sign In
• or
• Sign Up

has automated employee processes, saving over $500,000 in annual costs and 2,000 hours of work each month,

This is the hidden content, please

• Sign In
• or
• Sign Up

is addressing up to 40% of help desk demands to save more than $1 million annually, and

This is the hidden content, please

• Sign In
• or
• Sign Up

is building automations that reduce manual processing times by over 60% and costs by 50%. With security top of mind,

This is the hidden content, please

• Sign In
• or
• Sign Up

is using

This is the hidden content, please

• Sign In
• or
• Sign Up

Copilot for Security to accelerate its threat-hunting capabilities by making it possible for cyber teams to ask questions in natural language, while

This is the hidden content, please

• Sign In
• or
• Sign Up

is planning on using it to reduce training time and strengthen security analyst expertise.

VinBrain is harnessing

This is the hidden content, please

• Sign In
• or
• Sign Up

’s cutting-edge AI technologies to transform healthcare in Vietnam.

Bending the curve on innovation across industries with differentiated AI offerings

To make disaster response more efficient, nonprofit

This is the hidden content, please

• Sign In
• or
• Sign Up

is quickly identifying and engaging the right volunteers in the right locations with the help of Copilot for Dynamics 365. Netherlands-based

This is the hidden content, please

• Sign In
• or
• Sign Up

is bringing the benefits of generative AI to the global automotive industry by developing an advanced AI-powered voice assistant to help drivers with tasks like navigation and temperature control. In Vietnam,

This is the hidden content, please

• Sign In
• or
• Sign Up

has developed one of the country’s first comprehensive AI-powered copilots to support medical professionals with enhanced screening and detection processes and encourage more meaningful doctor-patient interactions.

This is the hidden content, please

• Sign In
• or
• Sign Up

is delivering industry-first capabilities with Azure OpenAI Service to accelerate time-to-market for customers building industrial automation systems. With a vision to democratize AI and reach millions of users,

This is the hidden content, please

• Sign In
• or
• Sign Up

has brought its conversational answer engine to market in six months using Azure AI Studio. India’s biggest online fashion retailer,

This is the hidden content, please

• Sign In
• or
• Sign Up

, is solving the open-ended search problem facing the industry by using generative AI to help shoppers figure out what they should wear based on occasion. In Japan,

This is the hidden content, please

• Sign In
• or
• Sign Up

has developed a generative AI app to empower people who are deaf or hard of hearing with tasks like navigation, communication and translation; and Canada-based startup

This is the hidden content, please

• Sign In
• or
• Sign Up

is making education more accessible on-the-go for students with learning differences by improving AI voice quality with Azure AI. To solve one of the most complex engineering challenges — the design process for semiconductors —

This is the hidden content, please

• Sign In
• or
• Sign Up

is bringing in the power of generative AI to help engineering teams accelerate time-to-market.

As organizations continue to embrace AI Transformation, it is critical they develop clarity on how best to apply AI to meet their most pressing business needs.

This is the hidden content, please

• Sign In
• or
• Sign Up

is committed to helping our customers and partners accelerate pragmatic AI innovation and I am excited by the opportunities before us to enrich employee experiences, reinvent customer engagement, reshape business processes and bend the curve on innovation. As a technology partner of choice — from our differentiated copilot capabilities to our unparalleled partner ecosystem and unique co-innovation efforts with customers — we remain in service to your successful outcomes. We are also dedicated to preserving the trust we have built through our partnership approach, responsible AI solutions and commitments to protecting your data, privacy and IP. We believe this era of AI innovation allows us to live truer to our mission than ever before, and I look forward to continuing on this journey with you to help you achieve more.

 

Tags: AI, Azure, Azure AI, Azure OpenAI Service, Copilot for Dynamics 365, Copilot for

This is the hidden content, please

• Sign In
• or
• Sign Up

365, Innovation,

This is the hidden content, please

• Sign In
• or
• Sign Up

AI,

This is the hidden content, please

• Sign In
• or
• Sign Up

Cloud,

This is the hidden content, please

• Sign In
• or
• Sign Up

Copilot for Security,

This is the hidden content, please

• Sign In
• or
• Sign Up

Partners,

This is the hidden content, please

• Sign In
• or
• Sign Up

Power Platform

This is the hidden content, please

• Sign In
• or
• Sign Up

#Embracing #Transformation #customers #partners #driving #pragmatic #innovation #achieve #business #outcomes #

This is the hidden content, please

• Sign In
• or
• Sign Up

#Cloud

This is the hidden content, please

• Sign In
• or
• Sign Up