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Consumer Rights Strengthened: New Deal Reached on Out-of-Court Dispute Resolution


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Brussels , Consumers across Europe are set to gain enhanced protection thanks to a newly agreed-upon deal aimed at streamlining out-of-court dispute resolution (ADR) processes. The agreement, hammered out after months of negotiations between the European Parliament and the Council, seeks to make ADR mechanisms more accessible, efficient, and fair for individuals seeking redress against businesses.

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