Waitrose customers ‘frustrated’ at voucher delays

[Pelican Press 0]

Waitrose customers ‘frustrated’ at voucher delays

Waitrose said it was still issuing the personalised vouchers in the same way as before, but changes it made last autumn to the scheme’s terms and conditions, meant members would occasionally see a break in their offers, which would never last more than four weeks. The changes brought the scheme into line with “industry standards” it said.

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