Bryan Adams Perth concert: Fans to be given refund after RAC Arena gig cancelled

[Pelican Press 0]

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Bryan Adams Perth concert: Fans to be given refund after RAC Arena gig cancelled

Bryan Adams fans sent home from RAC Arena after a sewer blockage forced the ********* rocker’s concert to be cancelled on Sunday night will be given a full refund after it was confirmed the show could not be rescheduled.

Frontier Touring posted on Monday morning that the sold out show could not be rescheduled and attendees will receive an automatic refund in full.

“Last night’s concert could not proceed due to an external Perth Water Corporation issue, which was unable to be fixed in time. The issue, which impacted all of Wellington Street, meant that it was deemed unsafe for patrons to enter RAC Arena,” the statement read.

“Tickets will be automatically refunded in full (including refundable ticket purchase, if relevant) to the original payment method used for purchase and patrons do not need to take any action.

“Patrons should allow approximately 30 business days for the refund to appear in their account. (Please do not contact Ticketek regarding your refund.)

“The cancellation of show is bitterly disappointing, and we thank fans for their understanding that while every effort was made for the show to proceed, this matter was outside of the control of Bryan Adams, Frontier Touring and RAC Arena.”

The refund comes after ticket holders were left queuing outside RAC Arena for hours as a result of urgent works following a fatberg in the sewer main along Wellington Street.

In a late night update from the Water Corporation, patrons were urged to avoid contact with “pooled water” in Wellington Street, as it may be sewage.

“As a priority, Water Corporation crews are working to clear the large blockage of ****, grease and rags, which has caused several wastewater overflows at properties along Wellington Street,” the alert said.

“Acting on public health advice from Department of Health, the Bryan Adams concert at RAC Arena this evening was cancelled due to the risk of sewage backing up within the venue toilets.”

But the alerts came too late for crowds who had been queuing since 5.30pm for Adams.

The fans received no notice about the issue until shortly before 7.15pm when patrons were sent a text saying “doors are currently delayed for this evening’s concert. More updates to come”.

About half an hour later, they received a second text, saying: “Due to an external Water Corporation issue, doors continue to remain closed for the time being. All efforts are being made to resolve this issue. We will continue to keep you informed.”

As the main act was due to take the stage, fans were sent a message that the show was postponed.

“RAC Arena advise that tonight’s performance by Bryan Adams is postponed due to an external Water Corporation water supply issue which could not be resolved.”

“All existing ticketholders will be notified of an update as soon as possible and need not taker any action at this time.”

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