City of Karratha wins Xref Engage 2024 Change Champion Award

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City of Karratha wins Xref Engage 2024 Change Champion Award

The City of Karratha has been recognised at the Xref Engage Awards, which champion organisations who give their people a voice, achieve exceptional employee engagement and use feedback to make positive organisational change.

It received the Change Champion Award for showing exceptional improvements in its work practices and outcomes between engagement surveys.

To qualify for the award, organisations had to complete a follow-up engagement survey with at least 30 benchmarkable questions and achieve a response rate greater than 50 per cent.

Winners are selected from three categories, with the change in percentage of favourable employee responses adjusted for organisation size.

The city was one of eight employers Australia-wide that were recognised in the large employer category after achieving an 8.63 per cent improvement between its 2023 and 2024 staff surveys.

City of Karratha chief executive Virginia Miltrup said it was an outstanding result for the city.

“This award demonstrates significant improvements in employee engagement over the past 12 months,” Ms Miltrup said.

“Only a few organisations meet the Change Champion criteria and it is a difficult award to win.

“We are committed to continuously improving and I’d like to thank all staff for providing their honest feedback and for working together to create a great place to work.”

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