Say goodbye to the Surface Duo – Microsoft is pulling the plug on the Duo 2 this month

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Say goodbye to the Surface Duo –

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is pulling the plug on the Duo 2 this month

We’ve got some bad news about

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’s Surface Duo 2: it’s going away to the farm.

Three years after launching the device with a premium price tag of $1,499,

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has released what appears to be the last ever security update for the device: as with the original Duo last year,

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is ending all support and software updates three years from the device’s launch. For the Duo 2, all support will end on 21 October 2024.

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originally launched the device with a promised three years of software upgrades, but during that ******* it only offered one Android OS update.

The Duo 2 was part of the more experimental Surface product range, but in 2023

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embarked on a program of cutbacks that saw many of those products cancelled – so for example, the second generation of Surface headphones never arrived.

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decided to focus only on the most popular, high profile hardware such as the Surface Go and Surface Pro.

Why the Duo’s demise could make

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buyers think twice

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Businesses cancel product lines all the time, of course. But with a device such as the Duo 2, customers were ******** on

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sticking with its Android operating system – and clearly that bet didn’t turn out to be a particularly fruitful one.

As we said last year,

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’s approach to the Duos was “surprisingly anti-consumer”: the original Duo only received two major updates, and the Duo 2 has only had one. And of course Android isn’t the only OS

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has embraced and then dumped, as former Windows Phone users know all too well.

That means for would-be

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buyers there’s an additional question to ask when considering new hardware, especially the kind that’s less mainstream or that uses different OSes: how long before

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loses interest?

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That’s got to be good news for Apple: where

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’s Duos have reached their end of life after three years each, Apple is still updating its first-generation iPad Pro six years after launch. The Apple option was much cheaper, too: the first-gen 11-inch iPad Pro was $799 compared to $1,499 for the Duo 2.

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#goodbye #Surface #Duo #

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#pulling #plug #Duo #month

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